Returns Information

Returns Policy

We want you to be 100% happy with your purchase.  All orders are made to order and are personalised exactly as the order states. Please ensure you double check the details entered prior to checkout. We cannot accept returns unless the item is faulty. This does not affect your statutory rights.

We understand errors happen, if you notice you have made an error with your order, please ensure you contact us prior to dispatch. Once an item has been printed, the order cannot be changed. If we make a mistake with your order, please contact us as soon as you receive your order and we will endeavour to dispatch again within 24 hours. We will provide a pre-paid postage label for you to return the item, if it is our error.