Terms & Conditions

Making a purchase

Making a purchase from Funky Labels could not be easier. Browse our online catalogue and when you have made your selections, click on any item you wish to buy and put them into the shopping cart.

Please ensure when adding any personalisation details, that you double check any spellings. We print all orders exactly as they appear in your order.

All items offered on the website are subject to availability. Orders are not considered accepted by Funky Labels until the order has been confirmed and the goods dispatched by Funky Labels or their agents. Placing an order signifies acceptance of these terms and conditions.

Payments

We currently process all our payments through PayPal, this enables any business or consumer with an email address to securely send and receive payments online. We are also able to accept the following credit/debit cards: – Visa, MasterCard, Switch, Delta and Solo through PayPal Pro’s secure processing site. Goods will be released once cleared funds have been received, please allow additional time for echeques to clear. All goods remain the property of Funky Labels until payment is received in full.

Security

If goods are purchased online, we do not receive any credit or debit card details as the payment is processed by PayPal. This is for your protection.

Returns Policy

We want you to be 100% happy with your purchase.  All orders are made to order and are personalised exactly as the order states. Please ensure you double check the details entered prior to checkout. We cannot accept returns unless the item is faulty. This does not affect your statutory rights.

We understand errors happen, if you notice you have made an error with your order, please ensure you contact us prior to dispatch. Once an item has been printed, the order cannot be changed. If we make a mistake with your order, please contact us as soon as you receive your order and we will endeavor to dispatch again within 24 hours. We will provide a pre-paid postage label for you to return the item, if it is our error.

Back Orders

If your item is not in stock, we will back order for you. We will notify you of the expected delivery date. If this is unacceptable, we will cancel your order and refund your money.

Prices

We reserve the right to change our prices without notice. Goods will be charged at the price current on receipt of order. Where applicable our prices include VAT at the current rate of 20%.

Affiliate Program

Payments of commission will be paid on the net price of products purchased, minus postage costs. Commission will be paid on a quarterly basis. Commission payments will be automatically sent to the PayPal address you register with us when you set up your Affiliate account.

Guarantee

All products come with a full money back guarantee. If an item you receive, you feel is faulty, please notify us and return the item as instructed. If after inspection, Funky Labels agrees with your complaint, we will replace your goods or arrange a refund.